Privacy Policy

1. Introduction

Lorenzia Resort is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our entertainment gaming platform. By using Lorenzia Resort, you agree to the practices described in this policy.

2. Information We Collect

Information You Provide

We may collect information you voluntarily provide, such as:

• Age verification information
• Account preferences and settings
• Communication with our support team

Automatically Collected Information

We automatically collect certain information when you use our platform:

• Device information (browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies
• IP address and general location information

3. How We Use Your Information

We use collected information for the following purposes:

• Platform Operation: To provide, maintain, and improve our entertainment gaming platform
• Age Verification: To ensure compliance with our 21+ age requirement
• User Experience: To personalize and enhance your experience
• Security: To protect against fraud, abuse, and security threats
• Communication: To respond to your inquiries and provide support
• Analytics: To understand how users interact with our platform and improve functionality
• Legal Compliance: To comply with legal obligations and enforce our terms

4. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in platform operation
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

You have certain rights regarding your information:

• Access: Request access to the information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal obligations)
• Opt-Out: Opt out of certain data collection and communications
• Cookie Management: Control cookies through your browser settings

8. Children's Privacy

Lorenzia Resort is intended for users aged 21 and older. We do not knowingly collect information from individuals under 21. If we become aware that we have collected information from someone under 21, we will promptly delete it.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on this page.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through the information provided on our website.